If you do not speak English and need help, you can ask for Ezispeak, which is a free phone-based interpreting service. It is available in many different languages, 24 hours, seven days a week. To get an interpreter, visit or phone your healthcare provider and ask for “Ezispeak” and the language you want. You will be asked to wait. A professional interpreter will then join you via the phone to help you talk to the agency.