• New Zealand Regions
      • Hawke's Bay
      • Bay of Plenty
      • Waikato
      • Whanganui
      • Manawatu
      • Northland
      • Auckland
      • Gisborne
      • Taranaki
      • Wellington
      • West Coast
      • Nelson
      • Canterbury
      • Otago
      • Marlborough
      • Southland
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      Hawke's Bay

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      Beaches, wineries and Art Deco. The Hawke's Bay has a diverse economy, including business services that support its sectors to be the second largest contributor to regional GDP in the country. A popular tourist destination, the region has some of the countries best restaurants as well as stunning scenery, markets and festivals.

      Districts

      HastingsNapier

      Bay of Plenty

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      The Bay of Plenty is officially New Zealand's sunniest destination, enjoying short-lived winters and long summer days. The Region offers some of the country's most spectacular views and many ways to enjoy the pristine scenery and natural wonders. Visitors also enjoy exploring the Bay's Māori heritage and pre-European roots.

      Districts

      OpotikiOpotiki iSiteKawerauWhakatane

      Waikato

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      The Waikato is known for its rolling plains, fertile land and the mighty Waikato River. The region is the fourth largest regional economy in New Zealand, with a strong focus on primary production and associated manufacturing.

      Districts

      South WaikatoWaikato District

      Whanganui

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      Welcome to Whanganui. This is our place; where history is full of stories, legends and rich legacy. Where a thriving arts scene, creativity and evolving culture inspire our modern lives. Where breath-taking natural landscapes capture imaginations at every turn.

      Manawatu

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      Located in the lower North Island, Manawatu is heartland New Zealand, offering an authentic Kiwi experience.

      The main in the region are Palmerston North, most notable for Massey University. Palmerston has a vibrant, arts and culture scene.

      The region's economy is based on food production and processing, research and education. The region is also home for the New Zealand defence force.

      Northland

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      Northland was originally home to some of our country's first human inhabitants. Today, it is one of the fastest growing regions in New Zealand and home to nearly 189,000 people. Rich in culture and history, the region boasts a stunning natural environment.

      Auckland

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      Auckland Region stretches from the the beaches of the Pacific Ocean in the east to the expansive beaches of the rugged west coast of the Tasman Sea. Auckland City, the largest urban area in New Zealand is considered the main economic center of New Zealand and a popular destination for international students and travellers.

      Gisborne

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      Gisborne is a Region on the east coast of New Zealand's North Island. It's known for wineries and surf beaches such as Makorori. The region has maintained a strong Maori heritage. The region's economy is made up mainly of agriculture, horticulture and forestry.

      Taranaki

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      Taranaki is a coastal and mountainous region on the western side of New Zealand's North Island. Its landscape is dominated by Mount Taranaki, its namesake volcano, which lies within the rainforested Egmont National Park.

      The port city of New Plymouth is the area's cultural and commercial hub. Taranaki's economy is diverse and includes dairy, oil and gas. The region is the highest contributor or national GDP per capita. 

      Wellington

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      The Wellington Region covers Wellington city in the south, Upper and Lower Hutt valleys to the north-east, and Porirua to the north-west. The region takes its name from Wellington, New Zealand's capital city.

      Wellington is famous for its arts and culture scene and is also the centre of New Zealand's film industry.

      West Coast

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      The West Coast, or as some locals call it, the "Wild West", is a long thin region that runs down the South Island's west coast.

      The region has the lowest population in all of New Zealand. It is famous for its rugged natural scenery such as the Pancake Rocks, the Blue Pools of Haast, and the glaciers.

      The main industries in the region are dairy farming and mining. Tourism also plays an important role.

      Nelson – Tasman

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      Nelson Tasman is an extraordinary, vibrant region where art and businesses thrive together among a stunning natural landscape. With one in five people internationally born, Nelson Tasman has 48 different cultures living in its environs.

      The region prides its self on being New Zealand’s leading Research and Development areas, with the highest proportion of people working in the research, science and tech sectors out of anywhere in New Zealand.

      Canterbury

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      Canterbury is a region on New Zealand’s South Island marked by grassy plains, clear lakes and snow-capped mountains. Its largest city, Christchurch, is famed for its art scene and green spaces.

      Otago

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      There are few places in the world which will leave you with a lasting sense of difference. Central Otago is undoubtedly one of them from its landscapes, its seasons, its people, its products and experiences.

      Marlborough

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      Marlborough Region is on the north-eastern corner of the South Island. The region is well known for its winemaking industry, and the Marlborough Sounds, an extensive network of coastal waterways, peninsulas and islands.

      Apart from the wine industry, aquaculture, agriculture and tourism play an important role in the local economy.

      Southland

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      Southland is New Zealand’s most southerly region and includes the World Heritage ranked Fiordland National Park.

      The region's only city Invercargill offers a relaxed pace of life with wide streets, little traffic, spacious parks and gardens, striking Victorian and Edwardian architecture and impressive sporting facilities including New Zealand’s first indoor velodrome. Southland's location is such that views of Aurora Australis or the Southern Lights are common.

      Tooltip

オンブズマンのオフィス

オンブズマンとは?

オンブズマンの概念はスウェーデンから来ており、大まかには「苦情」または「苦情処理係」という意味です。ニュージーランドは、この役割をいち早く政府システムに導入した国であり、ニュージーランドが平等と公平を重視する国であることを物語っています。オンブズマンは、ニュージーランド総督によって任命された独立した公平な人物であり、ニュージーランド国民の公平性を確保し、優先するという重要な役割を担っています。オンブズマンは、国民が政府機関に対して行った苦情を調査することでその役割を果たしています。これらの機関には、内国歳入庁のような中央政府レベルのものと、議会のような地方政府レベルのものがあります。オンブズマン機関は、KiwiRail(鉄道会社)のような国営企業や大学も調査することができます。
さらにオンブズマンは、政府の職場における違法・腐敗行為を防止・処罰する目的で、刑務所や拘置所での囚人の扱いについても調査します。違反の可能性を報告した人は「内部告発者」と呼ばれ、調査の公正さを保つためにオンブズマンによって保護されることになっています。また、オンブズマン機関は、政府機関が法律の範囲内で正しく運営されているかどうかを確認するために、政府機関へのフィードバックやトレーニングを行っています。

苦情の申し立て

政府機関の多くは独自の苦情記録サービスを持っているため、オンブズマン機関に苦情を申し立てるのは最後の手段と考えるべきです。オンブズマンは、あなたが代理店に最近の苦情を記録し、代理店の責任者に連絡しても何の結果も得られなかった場合にのみ、あなたに代わって行動を起こすことを検討します。警察など一部の政府機関は、独自の独立した苦情調査官を持っており、そのためオンブズマンの手の届かないところにいます。

ここでは、政府機関に苦情を記録するためのヒントをご紹介します。

  • 苦情の内容を明確かつ簡潔に伝えてください。
  • 自分の名前とご連絡を提出してください。
  • 苦情にとって重要な時間、日付、場所を記載してください。
  • 問題点を可能な限り説明してください。
  • 問題を解決するために行った電話や会議の内容を記録してください。
  • あなたの合理的な要求を伝えてください。
  • 追加情報や関連文書を添付してください。

それでも苦情が通らない場合は、オンブズマン機関に電話、電子メール、手紙のいずれかで連絡することを検討してください。オンブズマンは、事件からの経過時間を理由にあなたの要求を拒否する可能性があることを理解し、不必要に苦情を遅らせないようにしてください。